Starting from Just US $6.5 / Hour
Hire HR Professionals from India
Improve Your Customer Relations for Greater Satisfaction & Retention
Starting from Just US $6.5 / Hour
Hire HR Professionals from India
Improve Your Customer Relations for Greater Satisfaction & Retention
Hire the Right Experts for the Right Projects
Our 360° Customer Service Solutions
Voice Process
Raretrois voice process professionals are specialists in customer communication and support delivery. Equipped with L1, L2, and L3 expertise, they resolve concerns efficiently while managing inbound and outbound calls for sales, marketing campaigns, promotional activities, and verification processes.
Chat Process
When you outsource chat support to VE, our skilled chat agents engage with your customers in real time, ensuring your business stays accessible 24×7. Always-on support boosts customer trust, enhances satisfaction, and helps maximize your ROI.
Email Process
Our email process experts in India engage with your customers through responsive email support, carefully addressing issues mentioned in their messages and managing daily email communication. By delivering quick and helpful solutions, they foster trust and lasting customer relationships.
Blended Process
Our skilled professionals handle customer interactions across inbound and outbound calls, including voice and non-voice processes, ensuring 24/7 support. By prioritizing efficient handling and optimized AHT, they deliver fast and reliable solutions to meet client needs.
Technical Support
VE’s technical experts handle everything from hardware and software issues to peripheral installation and maintenance with precision. Available 24/7, they provide L1, L2, and L3 support, network assistance, IT help desk services, and account management to fully support your business needs.
Admin Assistance
The more your business grows the greater the pressure on your local employees. Your virtual assistants help you get more out of your day and increase productivity significantly by providing the admin support your staff needs. Scale up your team quickly by outsourcing to Virtual Employee.
Virtual Help Desk
Our remote help desk professionals take care of your customer interactions by handling calls, monitoring tickets, chatting with clients, and resolving problems quickly. Their personalized support helps your business deliver consistent and reliable service.
E-Commerce Support
Our experts offer eCommerce support based on expertise in platforms (Shopify, Magento, etc.) and technologies like analytics. By implementing best practices in eCommerce order management, product information management, fraud prevention, shipping and logistics, payment collections, returns, refunds, etc.,
Nurturing your Business with Growth Prospects
Experience the VE Advantage
Partnering with Raretrois for customer service outsourcing streamlines operations, cuts costs, and minimizes management effort. You can outsource as much or as little of your front-office or back-office work as needed.
Our long-term client relationships often span five years or more with the same resource, providing consistency that keeps projects aligned and progressing smoothly.
Be Prepared for Every Kind of Workload
Choose from Our 3 Client-friendly Hiring Options
Full-time
8 hours a day
Part-time
4 hours a day
Hourly
60 hours a month
Let Our Experts Address Your Queries
FAQs on Customer Service Outsourcing
When you outsource customer service, your team gains more time to focus on what truly drives your business forward. Specialized service providers bring the experience, infrastructure, and operational efficiency needed to deliver quicker, more accurate support.
Absolutely not. We work closely with you to understand your organization and the culture you want to foster. As a trusted outsourcing partner, VE supports workforce development while minimizing risks. With guaranteed timelines and reliable execution, outsourcing customer service to VE frees you to focus on growing your business.
By choosing Virtual Employee for customer service outsourcing, you benefit from secure data practices, budget-friendly solutions, trained and certified support experts, and rapid service delivery that keeps your customers satisfied.
Raretrois has made the process of scaling up or down very easy. With just an email, you can increase or decrease your workforce easily.
Absolutely. You can monitor your remote employee at any time, with full access to the latest tools we use for secure system access and real-time monitoring.