Simplify Work & Reclaim Time With
Remote Virtual Assistants Trained to Get Things Done
Personal Assistants
Raretrois voice process professionals are specialists in customer communication and support delivery. Equipped with L1, L2, and L3 expertise, they resolve concerns efficiently while managing inbound and outbound calls for sales, marketing campaigns, promotional activities, and verification processes.
Administrative Assistants
When you outsource chat support to VE, our skilled chat agents engage with your customers in real time, ensuring your business stays accessible 24×7. Always-on support boosts customer trust, enhances satisfaction, and helps maximize your ROI.
Data Entry Experts
Our email process experts in India engage with your customers through responsive email support, carefully addressing issues mentioned in their messages and managing daily email communication. By delivering quick and helpful solutions, they foster trust and lasting customer relationships.
Executive Assistants
Our skilled professionals handle customer interactions across inbound and outbound calls, including voice and non-voice processes, ensuring 24/7 support. By prioritizing efficient handling and optimized AHT, they deliver fast and reliable solutions to meet client needs.
Lead Generation Specialists
VE’s technical experts handle everything from hardware and software issues to peripheral installation and maintenance with precision. Available 24/7, they provide L1, L2, and L3 support, network assistance, IT help desk services, and account management to fully support your business needs.
E-Commerce
The more your business grows the greater the pressure on your local employees. Your virtual assistants help you get more out of your day and increase productivity significantly by providing the admin support your staff needs. Scale up your team quickly by outsourcing to Virtual Employee.
Property Management
Our remote help desk professionals take care of your customer interactions by handling calls, monitoring tickets, chatting with clients, and resolving problems quickly. Their personalized support helps your business deliver consistent and reliable service.
Logistics & Dispatch
Our experts offer eCommerce support based on expertise in platforms (Shopify, Magento, etc.) and technologies like analytics. By implementing best practices in eCommerce order management, product information management, fraud prevention, shipping and logistics, payment collections, returns, refunds, etc.,
Hiring a VA is Just the Start
You Need a Partner Who Thinks Ahead
Partnering with Raretrois for customer service outsourcing streamlines operations, cuts costs, and minimizes management effort. You can outsource as much or as little of your front-office or back-office work as needed.
Our long-term client relationships often span five years or more with the same resource, providing consistency that keeps projects aligned and progressing smoothly.
Let Our Experts Answer Your
Virtual Assistance Questions
When you outsource customer service, your team gains more time to focus on what truly drives your business forward. Specialized service providers bring the experience, infrastructure, and operational efficiency needed to deliver quicker, more accurate support.
You can communicate easily via email, phone, chat tools, or project management software. Regular updates and reports ensure everything stays on track.
Yes. Virtual Assistants work under strict confidentiality agreements, follow secure processes, and use controlled system access to keep your business data protected.
Absolutely. You can scale your support up or down, adjust tasks, or request a replacement anytime to match your business requirements.